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0 Ghana has taken a bold step forward in its healthcare journey with the graduation of the first cohort of SafeCare Assessors, a landmark event held on November 29, 2024, at the Crystal Palm Hotel, Tesano. Organized by the Service in partnership with PharmAccess and SafeCare, this event mared the nation’s dedication to ensuring high-quality healthcare delivery for all.
The 20 assessors, certified by the International Society for Quality in Healthcare (ISQua), are now equipped to lead healthcare quality improvements across 10 regions: North East, Northern, Bono, Bono East, Ahafo, Oti, Volta, Western, Eastern, and Savannah. Their work will drive a nationwide effort to embed quality and safety into the heart of healthcare services.
Speaking at the ceremony, Dr. Patrick Kuma-Aboagye, Director-General of the Service, emphasized the transformative potential of quality measurement, stating, “What gets measured, gets done.” He stressed that the SafeCare initiative is laying the foundation for a culture of continuous improvement, where healthcare professionals are empowered with the tools and knowledge to deliver better outcomes through data-driven strategies.
Dr. Nicole Spieker, CEO of PharmAccess, lauded the collaboration, describing the assessors as trailblazers who embody Ghana’s vision of resilient and innovative healthcare systems. She emphasized the vital role they will play in improving service delivery and strengthening healthcare facilities across the country.
The SafeCare initiative began in 2021 with pilot programs in Bono East and Savannah, which delivered outstanding results, including an 80% improvement in facility performance. Inspired by this success, the program expanded in 2024 to include 10 regions, magnifying its impact and reach.
The assessors’ journey to this point involved intensive training, including classroom sessions, supervised facility assessments, and workshops on quality improvement. Now, they are ready to guide healthcare facilities in identifying gaps, implementing sustainable solutions, and improving outcomes for patients across Ghana.
As Ghana pushes toward Universal Health Coverage, this program reinforces the nation’s commitment to ensuring safe, reliable, and high-quality care for all. The SafeCare assessors are not just graduates—they are changemakers tasked with transforming the healthcare landscape.
Congratulations to the SafeCare assessors and all stakeholders for this remarkable achievement and building a future where healthcare in Ghana is defined by excellence, safety, and quality.
SOURCE: PUBLIC RELATIONS UNIT
